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Our Office

About the Practice

Dr Serrato continues to accept most PPO plans. She also accepts most of the HMOs in the area, Mills-Peninsula Division, Sequoia and Brown and Toland. She also offers reasonable cash prices for under-insured or uninsured patients for office visits or gynecological procedures.

Billing & Insurance

We participate with most local and many national insurance plans.  Dr Serrato accepts most PPO plans and HMOs for Mills Peninsula PAMF, Sequoia Network and Brown and Toland.  However it is your responsibility to understand whether your insurance has limits on the doctors you can see, or the services you can receive.

If you provide complete and accurate information about your insurance, we will submit claims to your insurance carrier and receive payments for services. Depending on your insurance coverage, you may be responsible for co-payments, co-insurance, or other deductible amounts.

For DR SERRATO’S BILLING:
CALL UBCP billing 844-399-8227
or  Advantum Health (8:00 am – 3:30 pm EST) : 866 615 5226 ext 102

For a LAB BILL:
CALL THE TELEPHONE NUMBER ON THE INVOICE

For a HOSPITAL BILL:
Mills- Peninsula Hospital:  1-855-398-1637 or call 650-696-5400 and ask for PATIENT Advocate
Campus Surgery Center: 650-991-3237
Sequoia Hospital: 650-367-5811

If you have a question about Billing for a lab or the  hospital, please call their number directly as we do not bill the lab,  hospital or surgery center fees.

News & Events

Telehealth & COVID-19

Telehealth Visits are available. Request by calling (650) 239-5303 or  click “Request Appointment” above. We have a secure HIPAA compliant platform that allows me discuss your health matters privately. If you need an in person visit, please know we are using CDC guidelines of distancing patients and disinfecting. Masks are mandatory for all staff and patients. Dr Serrato does not see COVID patients here nor those with any respiratory symptoms. Your safety is of the utmost concern to me.… Continue Reading