Privacy Policy
We are committed to the right to privacy for our patients and website visitors. When a person visits our web site we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.
Our web site provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests. We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS marketing purposes.
• The data collected is name, date of birth, address and phone number and insurance to verify insurance and to create a medical chart unique to you. We will collect the information only to make the appointment in our HIPAA compliant electronic medical record. We will use the data only for providing medical care and billing your insurance. We use EPIC medical records, the most universal platform in the United States.
• UCSF Epic is our platform for medical records and is protected ed by the robust IT team at the University of California San Francisco
• You control the information placed into the chart and you have access to that data through your UCSF myChart account.
• You can opt in or out by completing the information in the UCSF myChart account yourself.
• Your privacy policy is in your UCSF myChart account and will be handed to you in paper at your appointment. Updates are made in the EPIC system.
• If you have any questions about our privacy policy or our use of information gathered through our web site, please contact us.
If you have any questions about our privacy policy or our use of information gathered through our web site, please contact us.
Accessibility
Claire Serrato, MD strives to make our website accessible for all users, regardless of their ability.
In order to assure that our website is accessible, we follow the Web Content Accessibility Guidelines (WCAG 2.0), which provide website standards that are both user-friendly and accessible for individuals with disabilities.
WCAG 2.0 guidelines include three tiers of accessibility: A, AA, and AAA. At launch, our website follows AA standards. On a continual basis, we monitor the changes on our website to maintain these standards. However if you experience any problems, please contact our practice.
Site Disclaimer
Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.
The medical information provided in this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.
To view the forms listed below, you will need to download Adobe Reader. Please bring your completed forms with you to our office at the time of your visit.
Stock Photography Models
The persons shown in photographs on this website are stock photography models (Models) and are not actual patients of, nor are they affiliated with, Claire Serrato, MD, Claire Serrato, MD’s direct and indirect parent companies, subsidiaries, or subsidiaries of its parent companies (“Affiliates”). Claire Serrato, MD or Claire Serrato, MD’s Affiliates, have obtained the rights to use the photographs via license agreements with certain third party stock photography companies, and Claire Serrato, MD or Claire Serrato, MD’s Affiliates use of the photographs is in compliance with the terms of those license agreements.
The photographs showing the Models are used on this website for illustrative purposes only. The Models do not personally endorse Claire Serrato, MD, or any products, services, causes, or endeavors associated with, or provided by, Claire Serrato, MD or any of Claire Serrato, MD’s Affiliates. The context in which the photographs are used on this website is not intended to reflect personally on any of the Models shown in the photographs. Claire Serrato, MD, Claire Serrato, MD’s Affiliates, their respective officers, directors, employees, agents and/or independent contractors assume no liability for any consequence relating directly or indirectly to the use of the photographs showing the Models on this website.