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Women’s Health Library

Our Health Library information does not replace the advice of a doctor. Please be advised that this information is made available to assist our patients to learn more about their health. Our providers may not see and/or treat all topics found herein.

Haglund's deformity (pump bump)

Haglund's deformity, or "pump bump," is a type of bursitis of the heel. Bursitis is an inflammation of the sacs (bursae) that contain small amounts of lubricating fluid to help joints move smoothly.

A shoe rubbing on the back of the heel may cause the bump to form. The friction stimulates growth of a bone spur that then irritates the bursa. This is often seen in people who wear high heels.

Common symptoms may include:

  • A bump on the back and outside of the heel.
  • Tenderness.
  • A callus.
  • A clicking sensation when you press on the bump.

Treatment aims to relieve shoe pressure and friction over the bump. Measures to relieve pressure include using a thick heel pad or sponge insert or switching to sandals, clogs, or shoes with a soft heel counter and no obvious seams or stitching over the ridge. Home treatment, such as massaging the area with ice, taking nonprescription anti-inflammatory medicines, and alternating between ice or a heat pack may help further relieve symptoms. If home treatment doesn't work, surgery may be needed.

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Telehealth & COVID-19

Telehealth Visits are available. Request by calling (650) 239-5303 or  click “Request Appointment” above. We have a secure HIPAA compliant platform that allows me discuss your health matters privately. If you need an in person visit, please know we are using CDC guidelines of distancing patients and disinfecting. Masks are mandatory for all staff and patients. Dr Serrato does not see COVID patients here nor those with any respiratory symptoms. Your safety is of the utmost concern to me.… Continue Reading